The protection and security of your data have a particularly high priority for us. Your data will be treated confidentially by us!

1       General Information

1.1 Objective and Responsibility

1. This Data Privacy Statement is to inform you about the nature, scope and purpose of the processing of personal data related to our online service www.baerenwald-mueritz.de/ and the related websites, features and contents (hereinafter collectively referred to as "online service" or "website"). Details of these processing activities can be found in section 2.
2. Details of data processing for the purpose of carrying out our business processes are described in section 3.
3. The online service is provided by BÄRENWALD Müritz gGmbH – an animal welfare project run by VIER PFOTEN – Stiftung für Tierschutz (Am Bärenwald 1, 17209 Stuer, Germany) – hereinafter referred to as "we" or "us" - who is also legally responsible under the data protection law.
4. Our online service is hosted by Hetzner Online GmbH (Industriestr. 25, 91710 Gunzenhausen, Germany). The server location is Germany.
5. You can reach out to our Data Protection Officer under using the e-mail address info@baerenwald-mueritz.de.
6. The term "user" encompasses all customers, interested people, employees and visitors of our online service.

1.2 Legal Bases

In principle, we collect and process personal data based on the following legal grounds:

a.      Consent in accordance with Article 6 paragraph 1 (a) General Data Protection Regulation (GDPR). Consent meaning any freely given, specific, informed and unambiguous indication of agreement, which could be in the form of a statement or any other unambiguous confirmatory act, given by the data’s subject consenting to the processing of personal data relating to him or her.

b.     Necessity for the performance of a contract or in order to take steps prior to entering into a contract according to Article 6 paragraph 1 (b) GDPR, meaning the data is required in order for us to fulfil our contractual obligations towards you or to prepare the conclusion of a contract with you.

c.      Processing to fulfil a legal obligation in accordance with Article 6 paragraph 1 (c) GDPR, meaning that e.g. the processing of data is required by law or other provisions.

d.     Processing in order to protect legitimate interests in accordance with Article 6 paragraph 1 (f) GDPR, meaning that the processing is necessary to protect legitimate interests pursued by us or by a third party, unless such interests are overridden by your interests or fundamental rights and freedoms which require the protection of personal data.

The specific legal bases for the individual processing operations are presented in the following sections.

1.3 Data Subject Rights

You have the following rights with regards to the processing of your data through us:

a.      The right to lodge a complaint with a supervisory authority in accordance with Article 13 paragraph 2 (d) GDPR and Article 14 paragraph 2 (e) GDPR.

b.     Right of access in accordance with Article 15 GDPR

c.      Right to rectification in accordance with Article 16 GDPR

d.     Right to erasure („”right to be forgotten“) in accordance with Article 17 GDPR

e.     Right to restriction of processing in accordance with Article 18 GDPR

f.       Right to data portability in accordance with Article 20 GDPR

g.      Right to objection in accordance with Article 21 GDPR

Notice: Users may object to the processing of their personal data in accordance with legal allowances at any time with effect for the future. The objection may in particular be made against processing for the purposes of direct marketing.

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of your personal data violates the GDPR.

1.4 Data Erasure and Duration of Storage

The personal data of the data subject will be erased or blocked as soon as the purpose of the storage is inapplicable. Storage of data beyond that may occur if such storage is required by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or erasure of data also takes place when a retention period mandated by the standards mentioned expires, unless the continued storage of data is required for the conclusion of a contract or the fulfilment of contractual obligations.

1.5 Security of Processing

1.     We have implemented appropriate and state-of-the-art technical and organisational security measures (TOMs). Thus, the data that is processed by us is protected against accidental or intentional manipulation, loss, destruction and unauthorized access.

2.     These security measures include in particular the encrypted transfer of data between your browser and our server.

1.6 Transfer of Data to Third Parties, Subcontractors and Third Party Providers

1.     A transfer of personal data to third parties only occurs within the framework of legal requirements. We only disclose personal data of users to third parties, if this is required e.g. for billing purposes or other purposes, if the disclosure is necessary to ensure the fulfilment of contractual obligations towards the users.

2.     If we engage subcontractors for our online service, we have made appropriate contractual arrangements as well as adequate technical and organizational measures with these companies.

3.     If we use content, tools or other means from other companies (hereinafter collectively referred to as "third party providers") whose registered offices are located in a third country, it is assumed that a transfer of data to the home countries of these third party providers occurs. The transfer of personal data to third countries takes place exclusively only, if an adequate level of data protection, the user’s consent or another legal permission is present.

2       Processing activities within the scope of our online service

2.1 Collection of Information

1.     When using our online-service, information may be transferred automatically from the browser of the user to us; this information includes the name of the accessed website, file, date and time of the access, amount of data transferred, notification about successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

2.     The processing of this information takes place based on legitimate interests in accordance with Article 6 paragraph 1 (f) GDPR (e.g. to optimize the online service) as well as to ensure the security of processing in accordance with Article 5 paragraph 1 (f) GDPR (e.g. for the defence and clarification purposes of cyberattacks)

3.     This information will be automatically deleted no later than 30 days after the termination of the connection, unless any other retention periods require otherwise.

4.     The collection of the data and the storage of the data in log files is essential for the provision of the online service. Therefore users are not entitled to the options of erasure, objection or correction.

2.2 AB Tasty

We use the web analysis service AB Tasty from the company AB TASTY SAS (17-19 Rue Michel-le-Comte, 75003 Paris, France). This service is used to carry out A/B or multivariate tests and thus continuously improve our online offering. Further information on the processing of your data can be found at: https://www.abtasty.com/privacy-policy/

Collection of usage data and statistical evaluation

AB Tasty collects statistical information about visitor access. This information is usage data (browser used, number of pages viewed, number of visits, order of visit, duration of visit, interactive actions such as filling/emptying a shopping cart, recording of the use of individual websites (except in check-out and in the registration process), etc.) which are collected anonymously and statistically evaluated. For this processing it is not possible to draw conclusions about a specific person at any time.

Geolocation

In addition, AB Tasty process your IP address to geolocate the visitors of FOUR PAWS' websites as part of the TCP/IP protocol. (regional details of your location). The IP address is used to extract the geolocation of the visitor on a city-wide scale.

This processing occurs in Belgium, via AB Tasty’s subprocessor Google Ireland (GCP).

The following personal data will be processed due to geolocation:

o   The IP address of the visitors of FOUR PAWS' websites

The legal basis for the processing is your consent in accordance with Article 6 (1) (a) GDPR. You can withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

After geolocation, which takes place when you visit the site immediately after you consent, your IP address will be deleted immediately and will not be stored.

Creation of a personalised pattern

To display content that caters to your interests, a personalized pattern is formed. This pattern is encrypted.

The following aspects will be taken into account when creating content specific to your profile and connected to your IP address:

• A click
• A hover
• A pageview
• A transaction
• A bounce
• A scroll
• The number of seconds on a page
• A form-filling
• A validation
• An upload/download
• An element that arrives on the visible screen area (above the fold)
• etc.

The legal basis for the processing is your consent in accordance with Article 6 (1) (a) GDPR. You can withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Your personalised pattern will be stored for a period of 13 months and deleted automatically or until you revoke your consent.

Cookies

Cookies are stored to save and recognise site visitors. AB Tasty places the following cookies on the terminal of Visitors of the Site or on connected tools:

A) Two purely technical cookies:

1. The "ABTasty" cookie: it checks whether the Visitor's terminal can technically accept the writing of a cookie or, on the contrary, whether it refuses it;

2. The "ABTastyDomainTest" cookie: it validates that the JS Tag is running on the Customer’s URL.

The life span of these two cookies is only a few dozen milliseconds. They are immediately deleted from the Visitor's terminal.

B) Two non-technical cookies:

1. The "ABTastySession" cookie: it stores the Visitor's arrival page, the fact that the Visitor opens a new session, and other technical-functional data. It is deleted 30 minutes after the last page viewed by the Visitor.

2. The "ABTasty" cookie: it stores behavioral information of the Visitors of the Website or other connected tools of the Customer and in particular the anonymous Visitor ID which allows to collect the Anonymous Information related to the behavior of the Visitors and which are linked to:

i. to the machine used (device) by the Visitor;

ii. the browser used by the Visitor, and;

iii. physical actions taken by the Visitor (e.g. using a keyboard, a computer mouse, or such other tools on a tactile keyboard).

These have a maximum storage period of 13 months and are then automatically deleted.

The legal basis for the two non-technical cookies is your consent in accordance with Article 6 (1) (a) GDPR. You can withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

2.3 DoubleClick

1. Doubleclick by Google is a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’).

2. Doubleclick by Google uses cookies to present you with adverts that are relevant to you. A pseudonymous identification number (ID) is assigned to your browser in order to check which adverts have been displayed in your browser and which adverts have been viewed. The cookies do not contain any personal information. The use of DoubleClick cookies only enables Google and its partner websites to display adverts based on previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the USA for analysis and stored there. Under no circumstances will Google combine your data with other data collected by Google.

3. with your consent in accordance with Article 6 (1) (a) GDPR to the use of YouTube, Doubleclick is automatically reloaded. You consent to the processing of the data collected about you by Google in the manner and for the purposes described above.

4. you can find more information about DoubleClick by Google and data protection here: https://policies.google.com/technologies/ads?hl=en

2.4 Google Analytics

1.     We use Google Analytics, a web analytics service of Google Ireland Limited (Gordon House Barclays Dublin Ireland - hereinafter "Google"), on the basis of your consent for the analysis, optimization and economic operation of our online offer pursuant to Art. 6 para. 1 lit. a. GDPR. Google uses cookies and other technologies. The information generated by the service about the use of the online offer by the users is transmitted to a Google server in the USA and processed there.

2.     Google acts on our behalf within the framework of order processing in accordance with Article 28 GDPR. We have concluded a data protection agreement with Google that contains the EU standard data protection clauses.

3.     We use Google Analytics with IP anonymization enabled.

4.     Google Analytics stores cookies in your web browser for a period of two years since your last visit. These cookies contain a randomly generated user ID that can be used to recognize you during future website visits. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of data generated by the cookie and related to their use of the online offer to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

5.     The recorded data is stored together with the randomly generated user ID, which enables the evaluation of pseudonymous user profiles. This user-related data is automatically deleted after 26 months. Other data remains stored in aggregated form indefinitely.

6.     For more information on data usage by Google, settings and revocation options, please visit Google's websites:

https://policies.google.com/technologies/partner-sites ("Data use by Google when you use our partners' websites or apps").

https://policies.google.com/technologies/ads ("Data use for advertising purposes")

https://adssettings.google.com/authenticated ("Manage information Google uses to serve ads to you").

2.5 Google Tag Manager

1.     We use the Google Tag Manager on our website. The Google Tag Manager is a service of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

2.     Through the Google Tag Manager, we can integrate various codes and services on our website in an orderly and simplified manner. The Google Tag Manager implements the tags or "triggers" the embedded tags. When a tag is triggered, Google may process information (including personal data) and process it. In doing so, it cannot be ruled out that Google also transmits the information to a server in a third country.

3.     In particular, the following personal data is processed by the Google Tag Manager:

• Online identifiers (including cookie identifiers).
• IP address

4.     In addition, you can find more detailed information about the Google Tag Manager on the websites https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/

as well as at

https://www.google.com/intl/de/policies/privacy/index.html (section "Data we receive based on your use of our services").

5.     Furthermore, we have concluded an order processing contract with Google for the use of the Google Tag Manager (Art. 28 GDPR). Google processes the data on our behalf in order to trigger the stored tags and display the services on our website. Google may transfer this information to third parties if required by law or if third parties process this data on behalf of Google.

6.     If you have deactivated individual tracking services (e.g. by setting an opt-out cookie), the deactivation remains for all affected tracking tags that are integrated by the Google Tag Manager.

7.     By integrating the Google Tag Manager, we pursue the purpose of being able to carry out a simplified and clear integration of various services. In addition, the integration of the Google Tag Manager optimizes the loading times of the various services.

8.     The legal basis for the processing of personal data described here as part of the measurement process is consent expressly granted by you in accordance with Art. 6 Para. 1 lit. a GDPR.

9.     The legal basis for the processing of those data that are processed in the context of obtaining consent is our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. We have a legitimate interest in being able to prove that you have given your consent to the measurement procedure (Art. 7 (1) GDPR).

2.6 ALAN Captcha

1. We use the service “ALAN Captcha” by scrinus web&co GmbH, Marxergasse 5/24, 1030 Vienna, Austria, to protect our website from spam, automated abuse, and fraudulent activity.

2. ALAN Captcha provides bot protection while ensuring compliance with data protection regulations. The service operates without cookies or similar tracking mechanisms and anonymises network IP addresses by default. When using ALAN Captcha, technical data such as the widget version, browser type and version, puzzle data, timestamp, and CAPTCHA interactions are processed to differentiate between human users and bots.

3. The legal basis for processing is our legitimate interest (Article 6 paragraph 1 (f) GDPR) in ensuring website security and preventing fraud.

4. Further details on ALAN Captcha’s data processing can be found at: https://alancaptcha.com/en-us/privacy-policy-for-end-users.

2.7 YouTube

1.     We use YouTube for the integration of videos. The videos were embedded in the extended data protection mode.

2.     YouTube's website uses cookies to collect information about the users of its website. YouTube uses them, among other things, to collect video statistics, to prevent fraud and to improve user-friendliness.

3.     By using YouTube, a connection is established with the Google Ad Manager network. Starting the video could trigger further data processing. We have no influence on that.

4.     For more information about privacy at YouTube, please see their privacy policy at: https://www.youtube.com/t/privacy_at_youtube

5.     This information is processed on the basis of legitimate interests in accordance with Article 6 (1) (f) GDPR.

6.     Youtube automatically loads the following services:

• Google Fonts (fonts.gstatic.com)
• Google Photos (ggpht.com)
• DoubleClick (doubleclick.net)
• Google APIs (googleapis.com)
• Google (google.com)
• Google Video (googlevideo.com)
• Youtube images (ytimg.com)

2.8 Links to other websites

1.     While using some of our services, you will be automatically redirected to third-party websites (e.g. 4-paws.org and four-paws.org).

2.     Please note that this privacy policy does not apply there. The privacy policy of the linked website may differ considerably from this one.

2.9 JENTIS

1. We use services of JENTIS GmbH, Schönbrunner Straße 231, 1120 Vienna, Austria ("JENTIS"). JENTIS provides a server-side tracking solution that allows us to analyse user behaviour on our website and enhance its privacy compliance in regards to the implementation of tools of other third-party providers.

2. JENTIS enables us to manage data flows while ensuring that third-party providers receive only necessary and pre-processed information. This allows us to limit direct third-party access to user/usage data on a case-by-case basis, enhance security, and optimise analytics while reducing dependence on third-party cookies and scripts.

3. JENTIS uses certain cookies and similar technologies that are essential for the operation of the service as a whole. Cookies stored on the user’s end device when accessing the website have a duration of up to 390 days.

4. The legal basis for processing is our legitimate interest (Article 6 paragraph 1 (f) GDPR) in ensuring the economically viable operation of our website with privacy-friendly web analytics and optimising website performance while limiting unnecessary data exposure (data minimisation).

5. Further details on JENTIS’ data processing practices can be found at: https://www.jentis.com/en/privacy-policy/.

2.10 TripAdvisor

1.     This website integrates a widget from TripAdvisor for the display of reviews. The provider is TripAdvisor LLC, 400 1st Avenue, Needham, MA 02494 USA (https://tripadvisor.mediaroom.com/US-contact-us).

2.      In order to use the functions of the TripAdvisor widget, it is necessary to save your IP address. This information is usually transmitted to a TripAdvisor server in the USA and stored there. The provider of this site has no influence on this data transfer.

3.      The use of the TripAdvisor widget is in the interest of presenting the reviews of our hotel posted on TripAdvisor. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

4.     You can find more information on how TripAdvisor handles user data in TripAdvisor's privacy policy (https://tripadvisor.mediaroom.com/us-privacy-policy).

3       Processing for the purpose of carrying out our business processes

3.1 Contact Form and Contacting via e-mail

1.     When contacting us (via online form or e-mail), the data provided by the user will be processed exclusively for processing the inquiry and its handling.

2.     Any other use of the data will only take place based on the given consent from the user.

3.     The users' data will be stored in our Customer Relationship Management System or a comparable software/database. The legal retention periods for business letters apply.

3.2 Newsletter and e-mail communication

1.     With the following information we inform you about the contents of our newsletter and e-mail communication as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter you agree to the receipt and the described procedures.

2.     Double opt-in and logging

When registering for our newsletter, the so-called double opt-in procedure is carried out, i.e. after registration you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that nobody can register with other e-mail addresses. Subscriptions to the newsletter are stored in order to fulfil legal obligations to provide evidence. This includes storing the time of registration and confirmation as well as the IP address.

3.     E-mail tool service provider

The newsletter and e-mail communication is sent out by our subcontractor rapidmail GmbH (Wentzingerstraße 21, 79106 Freiburg im Breisgau, Germany) - hereinafter referred to as "dispatch service provider". The data protection regulations of the email tool provider can be viewed here: https://www.rapidmail.de/datenschutz

According to its own information, the email tool provider can use this data in pseudonymous form - i.e. without allocation to a user, to optimise or improve its own services, e.g. to technically optimise the dispatch and presentation of the newsletter and email communication or for statistical purposes in order to determine from which countries the recipients come. However, the email tool provider does not use the data of our newsletter recipients to contact themselves or to pass the data on to third parties.

4.     Registration data

To subscribe to the newsletter, you must enter your e-mail address and give your consent. The other fields on the registration form (first name, surname, gender, date of birth and name of your favourite bear) are optional.
 

5.     Statistical survey and analyses

The newsletters and email communication contain a so-called "web-beacon", i.e. a pixel-sized file which is retrieved from the server of the email tool provider when the newsletter or email communication is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval are initially collected. This information is used to technically improve the services based on the technical data or the target groups and their reading behaviour based on their retrieval locations (which can be determined using the IP address) or access times.

The statistical surveys also include determining whether the newsletters and email communications are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is not our intention, nor that of the email tool provider, to observe individual users. The evaluations serve us much more to recognisze the reading habits of our users and to adapt our contents to them or to send different contents according to the interests of our users.

6.     Legal bases

The use of the email tool provider, the performance of statistical surveys and analysisyses as well as the logging of the registration process shall be based on our legitimate interests in accordance with Article 6 (1) (f) GDPR. We are interested in providing using a user-friendly and secure newsletter system that serves our business interests and meets the expectations of our users.

7.     Termination/Revocation

You can cancel the receipt of our newsletter and email communication at any time, i.e. revoke your consent. You will find a link to opt out at the end of each newsletter and email communication. If the users have cancelled the newsletter or email communication reception, the personal data of the users processed for its dispatch will be deleted.

8.     Conclusion of a contract for order processing

We have concluded a contract with Rapidmail in which we oblige Rapidmail to protect our customers' data and not to pass it on to third parties. This contract can be viewed at the following link: https://de.rapidmail.wiki/files/adv/muster-auftragsdatenverarbeitung.pdf.

3.3 Donations and sponsorship

1.     Scope and purpose of data processing, legal basis

We provide forms in our online presence that the user can use to make a donation or sponsorship electronically. We process the data collected in this context for the purpose of processing the payment and for the support of donors and sponsors in accordance with Article 6 paragraph 1 lit b GDPR (performance of a contract).

The use of your address data for interest-based postal, promotional purposes is carried out in accordance with Article 6 paragraph 1 lit. f GDPR (balancing of interests).

Furthermore, the processing of data is necessary due to tax regulations as well as money laundering regulations according to article 6 paragraph 1 lit. c GDPR (legal obligation).

2.     Data

The data collected in each case are recognisable in the form used; these are in particular data on the donation (e.g. amount, donation interval and payment method) as well as personal master data and contact data (e.g. email address and telephone number).

3.     Recipient

If you select the payment method "PayPal", we transmit personal data required for the processing of the payment to PayPal (Europe) S.à r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg).

Information on data protection at PayPal (Europe) S.à r.l. et Cie, S.C.A. can be found at https://www.paypal.com/webapps/mpp/ua/privacy-full.

4.     Possibility of objection and removal

You can object to us using your data for advertising purposes at any time with effect for the future.

You can revoke your consent to data processing at any time with effect for the future.

3.4 Prize draws and competitions

By participating in our competitions and contests (hereinafter ‘competition’), you agree to the following conditions of participation and confirm that you have taken note of our data protection information.

3.4.1 General conditions of participation

1.     participation

Participation is only possible within the participation period. Entries received after the closing date will not be considered in the draw.

2.     eligible participants

Natural persons who are resident in Germany, Switzerland or Austria and have reached the minimum age are eligible to participate.

If a participant is a minor or has limited legal capacity, the consent of their legal representative is required. By participating in the competition, the participant confirms that this consent has been given.

The organiser reserves the right to exclude persons from participation at its own discretion if there are justified reasons. Reasons may include

a) Manipulations in connection with access to or realisation of the competition,

b) violations of these conditions of participation,

c) unfair behaviour or

d) false or misleading information in connection with participation in the competition.

3.     Winning, notification and transfer of the prize

The winners will be selected from all participants after the closing date for entries. If the competition is linked to a task or certain requirements, only those participants who have completed the task correctly and fulfil the respective requirements will be entered into the prize draw.

The winners of the prize draw will be informed personally by the organiser as soon as possible.

The prize will only be handed over to the winner or to the legal representative of the underage winner. An exchange or cash payment of the prize is not possible. Any costs incurred for sending the prize will be borne by the organiser. Any additional costs associated with claiming the prize shall be borne by the winner. The winner is responsible for paying any taxes on the prize.

If the winner does not respond after two requests within a period of 3 weeks, the prize may be transferred to another participant.

4.     Cancellation and modification of the competition

The organiser expressly reserves the right to terminate the competition without prior notice and without giving reasons. This applies in particular to any reasons that would disrupt or prevent the competition from running as planned.

The organiser is also free to change individual modalities, in particular in connection with the announcement of the winners, without public notification of reasons.

5.     Data protection

Participation in the competition requires the provision of personal data. The participant assures that the personal details provided are true and correct. The organiser points out that none of the participant's personal data will be passed on to third parties or made available to them for use without consent.

Only the employees of the ‘Marketing & Environmental Education’ department are authorised to access the data during the competition.

In the event of a win, the winner agrees to the publication of their personal data and all information provided as part of the competition in the advertising media used by the organiser. This includes the announcement of the winner on the organiser's website and its social media platforms.

The participant can revoke his/her declared consent at any time. The revocation must be sent in writing to the contact details provided by the organiser. Once consent has been withdrawn, the participant's data and information will be deleted immediately.

The data and information of participants who have not won will be deleted after the competition has ended completely, i.e. at the latest when all prizes have been handed over.

6.     Applicable law

Questions or complaints in connection with the competition should be addressed to the organiser. Contact details can be found in the legal notice.

The organiser's competition is subject exclusively to the law of the Federal Republic of Germany. Legal recourse is excluded.

7.     severability clause

Should any provision of these conditions of participation be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions of these conditions of participation. The invalid provision shall be replaced by a legally permissible provision that comes as close as possible to the economic intent and purpose of the invalid provision. The same applies in the event of a loophole in these conditions of participation.

3.5     Ticket shop

1.     You can purchase admission tickets for the Müritz Bear Sanctuary via our online service. We use the Regiondo service for this purpose. Regiondo is a service provided by Regiondo GmbH, Grafinger Str. 6, 81671 Munich, Germany.

2.     We have concluded a data protection agreement with Regiondo GmbH. Regiondo is responsible for the operation of the ticket shop; we are responsible for the content posted in the ticket shop.

3.     If you click on the ‘Tickets & opening hours’ navigation, the Regiondo service will be integrated into our website by means of an iframe.

4.     All functions on the sales page as well as the entire downstream sales processing are carried out via Regiondo. You can find Regiondo's privacy policy at https://pro.regiondo.com/de/datenschutz/.

5.     Payment is processed by credit card or Paypal. In this context, Regiondo establishes a connection to the payment service provider Stripe (Stripe, Inc. , stripe.com).

6.     Legal basis for the processing of personal data is Article 6 paragraph 1 lit. b GDPR (necessary for the fulfilment of the contract).

4       Cookie Notice & Consent Solution

4.1 General Information

1.  On our website, we use various technologies to collect and store information. These include cookies, local storage and web beacons. These technologies help sustain website functionality, improve user experience, enhance security, and support analytics and marketing activities.

2. The processing of your data using these technologies follows the principles set out under the GDPR and applicable ePrivacy rules. Some use cases are necessary to ensure website functionality and your data may be processed based on our legitimate interests (Article 6 paragraph 1 (f) GDPR), while other use cases require to obtain your prior consent (Article 6 paragraph 1 (a) GDPR).

4.2 Cookies and similar Technologies

1. Cookies are small data packets stored on your end device. Cookies typically contain the name of the cookie and the server it originates from, a value (e.g., a unique identifier) and information on when it expires. Use of a cookie is initiated by a web server which receives the stored information when a new connection is established.

2. Cookies can fulfil different purposes, e.g., help maintain website functionality, improve user experience, or track interactions for analytics and marketing purposes. For example, they may store user preferences such as language settings.

3. Cookies can be placed by the visited website ("first-party cookies") or by third parties ("third-party cookies"), e.g., for cross-site tracking. Most browsers automatically accept at least first-party cookies. Regarding their duration, cookies can be classified as so-called "session cookies" (erased when the user session ends) or so-called "persistent cookies" (with a pre-defined duration of maximal 400 days for modern browsers).

4. In addition to cookies, we use similar technologies for similar purposes that may follow comparable legal requirements.

This, among other things, includes:

• Use of the browser's "local storage" (incl. its “session storage”) which functions similarly to the use of cookies but is managed directly by your browser and information is not automatically sent to servers. While the session storage is session-based, information contained in the local storage does not (necessarily) have a pre-defined end date.
• "Web beacons", which are (often invisible) elements such as images or code snippets embedded in web pages (or emails) that help, among other things, monitor if a user has accessed content.

5. In addition to any options we provide, you can manually customise your browser settings in regards to cookies and similar technologies, depending on your options. For example, your browser software could either generally decline cookies (which may impact website functionality) or decline all third-party cookies. You also have the option to manually clear cookies and other website data from your end device.

4.3. Consent Management by Usercentrics

1. We use the Usercentrics Consent Management Platform ("CMP") by Usercentrics GmbH (Sendlinger Straße 7, 80331 Munich, Germany) to provide transparency and control over your privacy choices. The CMP allows you to grant, withdraw, or modify your consent at any time. This necessitates processing of your IP address, geolocation and further end device-related data (such as your user agent) as well as certain consent-related information (such as consent ID and timestamp) via Google Cloud servers in the EEA – consent-related information is stored using, in particular, the local storage of your end device.

2. When you first visit our website, a banner appears asking for your consent to the use of specific (third-party) data processing services (tools). Until you consent, Usercentrics blocks not only cookies but each service (tool) entirely that is not classified as essential for the core functionality of our website (ensuring that no data is sent to third-party providers). If you consent, the respective services (tools) are activated, and your preferences are stored. You can either (i) accept all cookies (i.e., services), granting consent for all processing activities; (ii) reject all non-necessary cookies (i.e., services), refusing consent for all non-essential services (tools); (iii) save a custom selection of individual services you want to allow us to use.

3. Details of the individual data processing services (tools), including the technologies used, are provided via the Usercentrics CMP when you select a specific service under the ‘Services’ section. Alternatively, you can find descriptions of the services in Sections 2 and 3 of this Privacy Policy.

4. The legal basis for processing your data for the purpose of consent management as described within this section is our legitimate interest (Article 6 paragraph 1 (f) GDPR) in enabling us to (i) effectively ask for consent to service utilisation that supports our organisational needs, and (ii) to securely verify and document user choices. Usercentrics enables us to store records of user consent for compliance purposes which we keep for a period of three years.

4.4. Withdrawal of Consent or Change of Preferences

1. You can revisit the Usercentrics CMP at any time by clicking [here] or using the fingerprint symbol in the lower-left corner of the website.

2. If you withdraw consent, previously set cookies and stored data remain on your end device, but no further data is sent, as the respective data processing services (tools) are blocked again.

5       Changes to the Data Privacy Policy

1.     We reserve the right to change this Data Privacy Policy with regards to the data processing, in order to adapt it to changed legal situations, to changes of the online service or of the data processing.

2.     If users' consents are required or if elements of the Data Privacy Policy contain provisions in regards to the contractual relationship with the users, the changes will only be made with the consent of the users.

3.     Users are requested to keep themselves informed about the content of this Data Privacy Policy on a regular basis.

Version: April 2025